Download goes ok then an error occurs.

Trevor1234

Hi there
Like an idiot I thought that I knew all the things that could go wrong with my device and ‘Home’. Wrong.
I have just downloaded the new map with no trouble at all. However, when ‘Home’ gets to stage two (install) it runs ok for about two minuets and then an Error Message comes up on the screen. If I click on ‘Give Details’ the reason comes up as follows.

ERROR: DesktopLib/InstallToDevice/GetInstallable/InvalidArchive2: Invalid archive:
C:\Documents and Settings\User\
MyDocuments\TomTom\HOME\Downloads\complete\map\
Western___Central_Europe_2GB\Western_and_Central_Europe_2GB.zip
@ .\framework\InstallToDeviceThread.cpp(956)

in .\framework\InstallToDeviceThread.cpp:956
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:74
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1033
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:77
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:70
this._errorCallback(e);
4. chrome://tthome/content/logic/dllUtils.js:62
this._errorFatal(error);

Time: Sun, 01 Mar 2009 22:36:57 GMT

I have downloaded twice but to no avail. Can anyone explain please?
_________________
Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

Andy_P · Posted: Mon Mar 02, 2009 3:41 am Post subject:

Can't explain, but you're not alone...
Same error or very similar messages
HERE, HERE,HERE and 2 or three more.

Right at the top it says its something to do with an invalid archive, so it seems to be a corrupt download for some reason.

Just overloaded servers, maybe? TT have a long history of being unable to cope with demand when they release a new map...

Trevor1234 · Posted: Mon Mar 02, 2009 11:01 am Post subject:

Hi Andy_P
Thanks for replying. I’m sorry that I failed to check the forum for other users suffering from the same error before starting a new topic, I will pay more attention next time. I will follow the other Post’s about the subject and see how things go. I am in no particular hurry.
_________________
Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

Froggy

I had a similar type of error when trying to update an earlier map - it turned out that my hard disk on the computer was short of space...

Might be worth checking - Tomtom support were as much use as a chocolate teapot and it was just by chance that I noticed the disk was nearly full.

Trevor1234 · Posted: Mon Mar 02, 2009 3:44 pm Post subject:

Hi Froggy
No, I have plenty of room on my Hard Drive, but thanks for the advice.
_________________
Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

mystery_blue · Occasional Visitor Joined: Oct 15, 2007 Posts: 8

Had a recent problem downloading failing well into the download caused by a USB 2.0 hub connected to the computers 1.0 port. If you have a USB hub gioving additional USB ports try connecting your TOM TOM direct to the computers USB port.

Trevor1234 · Posted: Wed Mar 04, 2009 7:55 pm Post subject:

Hy Mystery_nlue
I found a solution on another thread Here
Thanks
Trevor
_________________
Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

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