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Halfords Online, bad experience

 
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larkshall
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Joined: Nov 11, 2004
Posts: 112
Location: Selby North Yorkshire

PostPosted: Thu Jun 19, 2008 3:13 pm    Post subject: Halfords Online, bad experience Reply with quote

Ordered garmin update maps online

Firstly order processed twice due to error on their server.

Both items despatched by dhl courier.

Rejected one and accepted one.

Despite daily phone calls and emails am still waiting for refund some 14 days later.

Idiots at the call centre say 'we only give refund after 14 days, its in terms and conditions' LIke hell they do, when its their fault.. Will issue summons at county court in morning.
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