Rider Freezing on start up

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

Hi everyone,

I hope someone can help.

My Rider freezes on the splash screen and won't boot up. I've tried the hard reset which doesn't cure it and I've also swapped sd cards and it's still the same, so I think it's the rider itself and not the card that has a fault.

I can still mount it on my pc by connecting the usb cable then resetting and I've tried installing my back up but it doesn't help.

I was installing some poi's when it happened, and i've now removed them but it still freezes. Like I said earlier, swapping to another sd card doesn't help.

What can I try next?

Thanks

thebinman · Banned Joined: Mar 04, 2006 Posts: 770

How about the 30 second reset then 10secs holding the power button down?

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

Thanks binman but i've just tried that and it didn't work Sad

I've also just discovered that the back up/restore isn't actually working. It goes through the motions and says it's successful but when I have a look at the tomtom, files are still there that I expected the restore to wipe off.

I'm thinking about formating the sd card and trying the restore again but that's a bit risky....

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

I've also just noticed that the tomtom application file is only 5MB and it was previously 7.6MB so maybe some part of the app has been wiped. I'm going to try to reinstall the app.....

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

nope didn't work Crying or Very sad

Mullet · Frequent Visitor Joined: Dec 12, 2005 Posts: 1051

deleted

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

I did the reformat but at FAT 16 and copied across all the data from a back up file but admittedly I didn't think of hidden files.

I'll try that later and let you know

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

Formatted at FAT 32 transfered all files including the hidden but still it won't boot past the splash screen.

I have used a 3rd sd card now and that still doesn't work.

The back up I restored from is an old one from way before this freezing, it's a few months old!

Does the unit itself carry any of the operating system or files or is everything on the sd card?

At the moment it seems as though it can't be the cards but the unit!

By the way I am formating whilst still in the device as I don't have a card reader. I read somewhere that you're supposed to use a card reader, can anyone clarify that for me?

Thanks

Mullet · Frequent Visitor Joined: Dec 12, 2005 Posts: 1051

deleted

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

Thanks Mullet

here's what i've got,

great_britain
itn
licences
ppp
schemes
script
tomtom-cfg
ttntools
voices
zip

-----------

._.DS_Store
._.Trashes
.DS_Store
autorun.inf
called.txt
callers.txt
connect2internet.db
connect2internet.so
connect2internetdb.ver
contacts.txt
currentmap.dat
data.chk
install.bif
libaec.so
splash.bmp
suspend.bmp
system
tomtom.aid
tomtom.ico
ttdesk.ver
ttgo.bif
ttn
ttsystem

great_britain contents
----------------------

btwifi.bmp
btwifi.ov2
cline.dat
cname.dat
cnode.dat
collected_banks.bmp
collected_banks.ov2
congestion_zones.bmp
congestion_zones.ov2
faces.dat
gastro_pub.bmp
gastro_pub.ov2
great_britain.cfg
great_britain.mid
great_britain.mms
great_britain.pna
halfords.bmp
halfords.ov2
mapinfo.dat
pocketgps_uk_gatso.bmp
pocketgps_uk_gatso.ov2
pocketgps_uk_mobile.bmp
pocketgps_uk_mobile.ov2
pocketgps_uk_redlight.bmp
pocketgps_uk_redlight.ov2
pocketgps_uk_specs.bmp
pocketgps_uk_specs.ov2
pocketgps_uk_temp.bmp
pocketgps_uk_temp.ov2
poi.dat
pubs_hq.bmp
pubs_hq.ov2
tmccodes.dat
traffic.dat
uk_heritage_locations.ov2
uk_heritage_locations.txt
uk_motorway_services.bmp
uk_motorway_services.ov2
uk_petrol_stations.bmp
uk_petrol_stations.ov2
wirelesshotspots.bmp
wirelesshotspots.ov2

Mullet · Frequent Visitor Joined: Dec 12, 2005 Posts: 1051

deleted

Oldboy · Posted: Sat Feb 24, 2007 12:23 pm Post subject:

I don't know if the Rider is exactly the same as the GO, but you seem to be missing a System File.

It's the ttsystem File. Instead of using your backup to restore the program, try using the CD that came with the Rider, or download the latest version from TT.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

Hi

The system file is there just above "great_britain contents". I've reinstalled the application again this morning but still no go.

I think it's proper broke!

scarer · Occasional Visitor Joined: Aug 31, 2006 Posts: 22

The cd that comes with Rider only has the manual and a back up and restore tool on it. I'm going to remove all the "non" tomtom stuff, just in case but it was working fine for a long time this happened.

Oldboy · Posted: Sat Feb 24, 2007 12:49 pm Post subject:

and puts the cork in the bottle.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

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