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Go520 Image upside down
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marksfish
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Joined: Jun 25, 2005
Posts: 802
Location: Sandy, Bedfordshire

PostPosted: Sat Jul 22, 2017 2:49 pm    Post subject: Reply with quote

Did you pay by credit card? If so, ring them and tell them you want your money back as you can't contact Tom Tom, they are jointly responsible under the consumer credit act, so long as the item was over £100. Credit card companies work 7 days Very Happy

Mark

edit to add: There is also their Facebook page https://www.facebook.com/UKTomTom/
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Anita
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Sat Jul 22, 2017 2:58 pm    Post subject: Re: Go520 Image upside down Reply with quote

bazzza wrote:
Thanks again,problem solved,

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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
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marksfish
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Joined: Jun 25, 2005
Posts: 802
Location: Sandy, Bedfordshire

PostPosted: Sat Jul 22, 2017 3:06 pm    Post subject: Reply with quote

I saw that, but just in case you got no joy Wink
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Anita
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Posts: 3219
Location: Windlesham, Surrey

PostPosted: Sat Jul 22, 2017 3:29 pm    Post subject: Reply with quote

Definitely worth mentioning it, Mark. Very Happy
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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21
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bazzza
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Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Tue Aug 01, 2017 8:38 pm    Post subject: Go520 Image upside down Reply with quote

TT Customer support have been very helpful. The offending item was parcelled up and taken to my local shop which was a collection point for UPS. It is now on its way to Venray in the Netherlands. hopefully a return of my money will follow.
Thanks for all your help folks.
Bazzza Smile
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Bazzza
TTGO520 Version 9.430
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