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My Drive Connect not uploading zip file

 
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That_Merril
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Joined: May 27, 2006
Posts: 8

PostPosted: Sun Aug 28, 2016 10:08 am    Post subject: My Drive Connect not uploading zip file Reply with quote

My device info is as follows:
Device TomTom Go 825
App 12.071.1370596.74 (0) (2092, 12/9/2013)
OS 1344689
GPS 2.18.903 127792
Boot 865401
Backup 1030488
Map Europe v975.7682 Released 07/2016

I've always been able to upload zipped files using My Drive Connect, manage community content with no problems.
Following a recent map update, I can't upload the whole zipped file just get a message that it contains files that can't be used. Experimenting, I have found that by stripping out anything that isn't an OV2 or bmp file I.E. license.txt etc, it will then upload.
Don't know if anyone else has had this problem but thought it might be useful to someone.
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cr27649
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Joined: May 19, 2012
Posts: 2

PostPosted: Fri Dec 16, 2016 12:03 am    Post subject: TomTom 825 MyDrive Connect not showing 'Add Comunit Content' Reply with quote

TomTom 825 MyDrive Connect not showing 'Add Comunity Content'

Last update was 3 months ago and then was working to add the pgps zip file.

Today, MyDrive Connect does not show any way to add community contact.
It is missing from the right click menu.

I have put in a query today to TomTom support.
In the meantime has anyone found a way round this or had a reply from TomTom?

Thanks for ideas.

Colin


I reply myself:

I just tried again and 'Manage Community Content' is again in the list of the right clcik on the MyDrive icon
But I had done this repeatedly during the previous hours.
Why did it not show earlier and now show again ?
Seems very buggy.....
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Fri Dec 16, 2016 11:34 am    Post subject: Reply with quote

Was your device shown as connected to MyDriveConnect when Manage community Content was not being shown?
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David
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