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Experienced an application crash? Send us the log!
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lbendlin
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PostPosted: Tue Jun 25, 2013 12:49 am    Post subject: Reply with quote

Yes, under Advanced Settings, close to the bottom of the list.
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18thLetter
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Joined: Aug 17, 2009
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PostPosted: Mon Jul 08, 2013 10:44 am    Post subject: Reply with quote

lbendlin wrote:
Yes, under Advanced Settings, close to the bottom of the list.


Update: Took all of the steps advised and am happy to report that the app works fine. Thanks!
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clivegrounds
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Joined: Mar 16, 2006
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PostPosted: Fri May 02, 2014 5:39 pm    Post subject: Reply with quote

Hi

I am have a few issues with CamerAlert (CA) on my Samsung S4 mini.

Unless the phone has just been restarted the GPS is not starting to feed the data to CA.
I have to pull down the top access bar and quickly turn off & on the GPS that then works.

If I have run CA a few times since a reboot the acquiring location keeps switching in and out every few seconds.
The only way I have found to stop this is to reboot the phone yet again.

I make 3 or 4 trips a day and usually have to reboot at least once a day.

When running CA is a great App but these issues are really starting to annoy me.

I have checked with Google Play and the app is up to date

Is any one else having these issues.
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lbendlin
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PostPosted: Sat May 03, 2014 1:54 pm    Post subject: Reply with quote

Are you using the regular or the alternative GPS startup method in CamerAlert?
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clivegrounds
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Joined: Mar 16, 2006
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PostPosted: Mon May 26, 2014 8:21 pm    Post subject: Reply with quote

lbendlin wrote:
Are you using the regular or the alternative GPS startup method in CamerAlert?


If the phone has just been rebooted the GPS stares automaticlly.
If not I have to pull down the control bar from the top of the screen and turn the GPS off and on again.
It will then feed CA.

The main issue starts on the 3rd time I run CA after reboot.
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Lui-G
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Joined: Apr 22, 2006
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PostPosted: Mon Jul 07, 2014 9:21 am    Post subject: Crash report email address is not monitored? Reply with quote

Hi, I experienced a minor crash on my Nexus 5, and submitted a crash report only to receive an email telling me the address is not monitored...

You should maybe look into that, as I'm left not knowing if I wasted my time, or if you got it but sent me a confusing auto-reply.

Thanks,
Luis.
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lbendlin
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PostPosted: Wed Jul 09, 2014 1:33 pm    Post subject: Reply with quote

The message just means you should not attempt to reply to the email. Your crash log has been received and we are looking into it.
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Kremmen
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PostPosted: Wed Sep 03, 2014 6:49 am    Post subject: Reply with quote

I've been using CamerAlert for 2½ days now and I've had 2 lockups.

I can't find any logs on my HTC One (m7) and I haven't been prompted on the phone to send in any logs.

To release the lock I just slide the phone out of the car dock which shuts down CA, wait ten secs, then push the phone back in and it seems to be OK for the rest of the 20 mile journey.

HTC One
4G
Maps v1 (the others don't draw quick enough at anything over 30mph)
Custom 70% volume - device speaker
Latest CA
GPS Only
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lbendlin
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PostPosted: Wed Sep 03, 2014 1:04 pm    Post subject: Reply with quote

Do you recognise a pattern ? Does it lock up at the same spot?
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Kremmen
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PostPosted: Wed Sep 03, 2014 1:25 pm    Post subject: Reply with quote

Hi

Lock 1 was about 5 minutes into a journey home on day 1. 2nd lock was on the M25 this morning.

The speed, map refresh and my location icon just freezes.

I think, but I must check again, that on both occasions I was using the v1 standard map. I have tried using v2 with the traffic bars but that seems to have an issue keeping pace when I'm going over 30mph.

Early days yet so bear with me and I'll try and spot a pattern.
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Kremmen
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PostPosted: Tue Sep 16, 2014 6:35 am    Post subject: Reply with quote

Locked again yesterday evening and again this morning. I know it's been a while but I don't use the car much now.

Anyway, because I wasn't using the Car Dock facility, when I manually closed the app it prompted me to submit a crash log which I did about half an hour ago from the time of this post.

Hopefully you can determine which of my other apps is causing the issue.

thanks
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Kremmen
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PostPosted: Wed Sep 17, 2014 5:06 am    Post subject: Reply with quote

Locked again on my way home, log sent again, have you received them ?

Funny thing is it always seems to be about half an hour into the journey.
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Fraserp
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PostPosted: Thu Sep 25, 2014 2:38 am    Post subject: Reply with quote

I have several lock ups but never had the time to submit as I was driving and needed to reset the mobile.

I have submitted a log yesterday.

I get either a lock up or neverending 50mph warnings after the final camera on a stretch of the M60 . Last camera was at Jct 8 anticlockwise. Now I get no sound \ alerts but it crashed.
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M8TJT
The Other Tired Old Man
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Joined: Apr 04, 2006
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Location: Bexhill, South Sussex, UK

PostPosted: Thu Sep 25, 2014 7:38 am    Post subject: Reply with quote

Fraserp wrote:
I get either a lock up or neverending 50mph warnings after the final camera on a stretch of the M60 . Last camera was at Jct 8 anticlockwise. Now I get no sound \ alerts but it crashed.
The camera just before J8 going south seems to be incorrectly marked as a middle camera. There does not appear to be an end cam for these SPECS. That will give you the never ending alert. You do know that you can cancel it by tapping on the alert on the screen?
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Fraserp
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PostPosted: Fri Sep 26, 2014 4:38 am    Post subject: Reply with quote

M8TJT wrote:
Fraserp wrote:
I get either a lock up or neverending 50mph warnings after the final camera on a stretch of the M60 . Last camera was at Jct 8 anticlockwise. Now I get no sound \ alerts but it crashed.
The camera just before J8 going south seems to be incorrectly marked as a middle camera. There does not appear to be an end cam for these SPECS. That will give you the never ending alert. You do know that you can cancel it by tapping on the alert on the screen?
I agree it is incorrectly set. The first camera alerts but then does not provide any average. Yesterday the average speed only appeared after the 2nd (and currently final) camera near junction 8. I suspect they are not paired correctly.

Thanks for the advice but I do know about the cancel alert option but thought this problem should be highlighted.
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