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740 constantly re-booting

 
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JohnMulholland
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Joined: Aug 20, 2008
Posts: 32
Location: Newcastle upon Tyne

PostPosted: Sat Feb 09, 2013 7:10 pm    Post subject: 740 constantly re-booting Reply with quote

Halfway through a trip to Spain my 740 reset itself and now is in a permenant re-boot loop; I can only stop it by letting the battery run down. It seems as if the on/off button is being permenantly held down. Is this likely and is it repairable? If it is repairable, do I have to send it to TomTom or can someone in the UK do it better and cheaper? BTW it needs a new battery as well.
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Sat Feb 09, 2013 7:15 pm    Post subject: Reply with quote

If you can connect the device to a computer, look for a folder called statdata and delete anything in there.

If that doesn't help, make an Explorer, not Home, backup (see here: http://www.tomtomforums.com/t17864-how-backup-contents-your-unit-computer-how-restore.html) and then format the unit. Don't use quickformat. Then, restore your backup.
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