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No traffic on nuvi 1390t after filmware update.

 
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mars.1
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Joined: Apr 27, 2006
Posts: 133

PostPosted: Sun Dec 11, 2011 1:56 pm    Post subject: No traffic on nuvi 1390t after filmware update. Reply with quote

I have had my 1390t for 18 months and it worked with no problems untill a software update earlier this year.The problem is i dont get no traffic alerts,the traffic doesn't work at all.I have a free lifetime traffic subscription which came with the unit.I have done recent software updates using webupdater but the lastest versions hasn't fixed the problem.Is there a software archive so i can download an older version to fix this issue?
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sussamb
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Joined: Mar 18, 2011
Posts: 4454
Location: West Sussex

PostPosted: Sun Dec 11, 2011 2:22 pm    Post subject: Reply with quote

Which software are you running? I've got 5.70 (latest) and have no traffic issues, mind you I've not had any problems with earlier software either.

If you're not seeing traffic try connecting the traffic cable and powering on the nuvi. Go to Tools, Settings, Traffic (you won't see this option unless the cable is connected) and get it to search again for the traffic stations. Sometimes the nuvi needs a manual kick to get it started Wink
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mars.1
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Joined: Apr 27, 2006
Posts: 133

PostPosted: Sun Dec 11, 2011 9:47 pm    Post subject: Reply with quote

I' am using the latest update 5.70 and was hoping a newer version would fix the problem. I allways have the antenna plugged in but just been out with traffic antenna plugged in but no traffic options not even in settings?
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sussamb
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Joined: Mar 18, 2011
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Location: West Sussex

PostPosted: Sun Dec 11, 2011 11:34 pm    Post subject: Reply with quote

Are you sure? It's not on the first page, so you have to hit the down arrow to see it so many miss it.

If it's not there then you probably have a faulty cable
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mars.1
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Joined: Apr 27, 2006
Posts: 133

PostPosted: Sun Dec 11, 2011 11:58 pm    Post subject: Reply with quote

I've looked on tools & settings page from top to bottom and even used a new traffic antenna cable.As i stated in my first post all seemed to go wrong after a filmware update earlier this year?
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inspiredron
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Joined: Dec 17, 2006
Posts: 302
Location: Ellesmere UK

PostPosted: Mon Dec 12, 2011 1:36 am    Post subject: Reply with quote

The plug in antenna is nothing to do with it. If you don't have a traffic symbol under tools then the traffic receiver has stopped working. Look at system information to see what version of traffic sofrware is loaded. I can't tell you what it should be but anyone with a unit that uses the GTM25 reciever, preferably with a 1300 or 1400 series nuvi, probably can.
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