Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Brixly - Fast, Reliable, Secure UK Web Hosting
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - GO940 - New TomTom App v9.054, Now No Live Services
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

GO940 - New TomTom App v9.054, Now No Live Services
Goto page Previous  1, 2, 3, ... 14, 15, 16  Next
 
Post new topic   This topic is locked: you cannot edit posts or make replies.    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
hijacker
Regular Visitor


Joined: Dec 20, 2003
Posts: 188

PostPosted: Wed Jul 21, 2010 8:41 am    Post subject: Reply with quote

just to add that my request has now been passed onto 2nd line technical department.

nice GUI though with 9.054!!!
_________________
TT GO 1005
Back to top
View user's profile Send private message
GMC
Occasional Visitor


Joined: Jan 07, 2006
Posts: 30

PostPosted: Wed Jul 21, 2010 3:47 pm    Post subject: Re: GO940 - New TomTom App, Now No Live Services Reply with quote

OhBuggerit2k2 wrote:
Not sure what is happening here.

Went to TomTom Home this morning and was offered a new upgrade to my GO940 application V9.054.531676.1.

Downloaded it and then everything went kaput. It is definitely a newer version of the TomTom app and I quite like it except it has broken my Live Services - whenever I try and use Weather or Buddies or Google Search I get an Sim Error 1008.

Not sure if it just my unit that is playing up or whether there is a problem with the upgrade. Anyone else upgraded and having problems or not as the case may be??


Yes, me too - stupidly I accepted a new application via Home for my 540 Live, only to find that virtually all of the Live services now come up with sim card problem, and error 1008. This includes traffic info, although strangely when docked in Home everything works just fine, it's only when it is undocked that Lives ceases to work.

Have raised a question with TT yesterday, but nothing so far. That's a pain since we are off on holiday tomorrow.

I will try to restore the previous backup - fortunately I didn't back up the new version so I assume it should still be there.

I should know by now that accepting a TT update is fraught with danger!
Back to top
View user's profile Send private message
paulday
Occasional Visitor


Joined: Feb 28, 2006
Posts: 26

PostPosted: Wed Jul 21, 2010 4:07 pm    Post subject: Reply with quote

Might be worth posting a news item on the homepage to try to stop people updating at the moment?

Paul
Back to top
View user's profile Send private message
GMC
Occasional Visitor


Joined: Jan 07, 2006
Posts: 30

PostPosted: Wed Jul 21, 2010 4:15 pm    Post subject: Reply with quote

paulday wrote:
Might be worth posting a news item on the homepage to try to stop people updating at the moment?

Paul


Sensible suggestion!

I've just restored 8.371 and it's working fine.

Why do TT do this?? The new application looks very good, with a nicer appearance and new features - but then they go and spoil it by (I assume) not testing it properly before release.
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Wed Jul 21, 2010 7:11 pm    Post subject: Reply with quote

Does anyone want to try a few things to fix it?

You need to be confident in manually installing a Navcore from a downloaded cab file. I can't test this as I don't have a 940 so all at your own risk, make sure you have a backup you can revert to.

Download 9.054 from here which is for the XL LIVE and has no issues with LIVE connectivity

Now manually install over the top of a x40 that has already been upgraded to 9.054

Post back and let me know if it works for LIVE services or not. There is a possibility we may be able to cobble together a working Navcore from the two releases - it is either the ttsystem file that is at fault or the drivers in the bin folder or one of the files in the root of the device (just need to narrow it down a bit). Then again if it doesn't work either then you are a bit stuck until TT fix it.

Please don't bother doing this if you aren't confident in what you are doing and have experience of manually installing Navcores from cab files.
Back to top
View user's profile Send private message
GMC
Occasional Visitor


Joined: Jan 07, 2006
Posts: 30

PostPosted: Wed Jul 21, 2010 7:27 pm    Post subject: Reply with quote

[quote="AndyVaughan"]Does anyone want to try a few things to fix it?

You need to be confident in manually installing a Navcore from a downloaded cab file. I can't test this as I don't have a 940 so all at your own risk, make sure you have a backup you can revert to.

Your scheme is a bit beyond my abilities for now Andy, but thanks for the offer all the same. Since I have got Live going with the previous application I'm going to stick with it for now and wait for TT - or you! - to come up with a fix.
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Wed Jul 21, 2010 7:34 pm    Post subject: Reply with quote

Problem is I don't have a 940 so can't test a fix, and the only willing experimenter I know doesn't have a LIVE subscription at the moment.
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Wed Jul 21, 2010 8:33 pm    Post subject: Reply with quote

A bit odd this one as the 940 Navcore works absolutely fine on the XL LIVE even after a full reset.

I need to investigate further .......
Back to top
View user's profile Send private message
Gee-Pee
Lifetime Member


Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex

PostPosted: Wed Jul 21, 2010 9:35 pm    Post subject: Reply with quote

I would have volunteered to try that, but I think I have now gone too far in trying to fix my 950LIVE.
Quote:
Apparently there for x50 devices today, so I look forward to smoother updates of maps in future.

Yes, there is and it has completely bricked my device.
I have tried using a backup but there must still be something there which needs removal.
1. I can only get two UK Voices - neither of them computer voices.
2. One female US voice is available and that works, but I don't really want that.
3. Many of the icons are greyed out..

I have tried to replace the application with older backups, but with no effect.

My question is, can I format the whole device and a start from scratch? Sounds extreme, but I am capable of trying, if someone can assure me it is possible. Question
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing
Back to top
View user's profile Send private message
mikealder
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Wed Jul 21, 2010 9:39 pm    Post subject: Reply with quote

Format the device then copy the Day 01 back up to the device using Windows Explorer - Mike
Back to top
View user's profile Send private message Send e-mail MSN Messenger
Gee-Pee
Lifetime Member


Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex

PostPosted: Wed Jul 21, 2010 9:46 pm    Post subject: Reply with quote

mikealder wrote:
Format the device then copy the Day 01 back up to the device using Windows Explorer - Mike


Thanks Mike. That's for tomorrow Wink
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Wed Jul 21, 2010 9:49 pm    Post subject: Reply with quote

Reports on other forums are that a couple of resets to factory settings fixes it.

This is exactly what I had to do on the XL LIVE when Nav9 first came out for that - LIVE Services kept dropping after a few seconds until I did a few factory resets.

I can't see any difference in the files in the two releases (XL LIVE and 940) and both work fine on my XL LIVE.

Has anyone tried deleting the SIMCARD folder off of the device so that it gets recreated on boot up?

Beyond that you will have to wait for TT to respond ...........
Back to top
View user's profile Send private message
Gee-Pee
Lifetime Member


Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex

PostPosted: Wed Jul 21, 2010 9:54 pm    Post subject: Reply with quote

Have tried one factory reset, so I suppose I could try again and see what happens, before the more extreme action. Idea
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing
Back to top
View user's profile Send private message
hijacker
Regular Visitor


Joined: Dec 20, 2003
Posts: 188

PostPosted: Wed Jul 21, 2010 9:57 pm    Post subject: Reply with quote

Tried hard re-boots and factory resets and......nothing.
_________________
TT GO 1005
Back to top
View user's profile Send private message
hijacker
Regular Visitor


Joined: Dec 20, 2003
Posts: 188

PostPosted: Wed Jul 21, 2010 10:03 pm    Post subject: Reply with quote

just tried deleting the SIMCARD folder.

this was re-created once it was restarted but hasn't made any difference.
_________________
TT GO 1005
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   This topic is locked: you cannot edit posts or make replies.    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Goto page Previous  1, 2, 3, ... 14, 15, 16  Next
Page 2 of 16

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.034 (27 Mar 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping