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Map Update Service Option Not Available

 
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G8AMB
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Joined: Aug 30, 2007
Posts: 9

PostPosted: Wed Apr 14, 2010 4:49 pm    Post subject: Map Update Service Option Not Available Reply with quote

Anbody got any pointers for me.

I have a TomTom 740 and have previously subscribed to the map update service.

When my map update service came to an end I tried to resubscribe but no option was available in tomtom home.

I waited and more recently when a new map became available I tried again. Still no option for map update service - I was however able to purchase a new map which I did hoping the map update service would be offered to me.

But it wasn't - ouch!

I raised a ticket with tomtom and have gone through a number of deletions and re-installs to no avail. I have now got to the stage where they have offered to call me. The trouble is they are only open whilst I am at work.

Has anybody worked out how the map update service is triggered as being available in TomTom home.

Many Thanks in advance.
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Oldboy
Pocket GPS Moderator
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Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK

PostPosted: Wed Apr 14, 2010 6:04 pm    Post subject: Reply with quote

Try connecting your Device to the PC. Then Login to www.tomtom.com and when logged go to this page - http://www.tomtom.com/page/mapupdateservice

In RED you will see this Link Get your personalised offer now with TomTom HOME

Go through all the steps, including the Starting TomTom HOME, and you should end up at the Map Update Selection.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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