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Can't operate my Go 720 on computer

 
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Shipwreck
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Joined: Aug 06, 2005
Posts: 26
Location: Surrey UK

PostPosted: Sun Feb 15, 2009 12:56 pm    Post subject: Can't operate my Go 720 on computer Reply with quote

Hi all, since updating to the latest software for my 720 I can no longer operate it on my computer. When I select "Operate my GO" I get the warning message "This function is not yet supported for your navigation device or operating system" I have re-installed the update & reset the 720 yet it will no longer work.

Anyone else having this problem after updating the software & is there a fix?

I look forward to your help/comments.

Regards,
Roy.
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mikealder
Pocket GPS Moderator
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sun Feb 15, 2009 1:02 pm    Post subject: Reply with quote

This is quite normal with a software update, sometime in the next week or two following an update release TomTom will then release a specific file that the Home application needs to work with the new Navcore on the device - Mike
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Shipwreck
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Joined: Aug 06, 2005
Posts: 26
Location: Surrey UK

PostPosted: Sun Feb 15, 2009 1:49 pm    Post subject: Reply with quote

Ah, thanks for the quick reply Mike. You would have thought that they would bring out both updates at the same time. Rolling Eyes

Many thanks.

Roy.
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sun Feb 15, 2009 1:56 pm    Post subject: Reply with quote

Shipwreck wrote:
You would have thought that they would bring out both updates at the same time. Rolling Eyes

Indeed that would be a logical assumption, but in reality it never happens - Mike
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garcor
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Joined: Feb 10, 2008
Posts: 114
Location: Nova Scotia & Florida in Winter Go 920 App 8.351 Maps NA 850 & C/W EU 830

PostPosted: Sun Feb 15, 2009 2:21 pm    Post subject: Reply with quote

Shipwreck wrote:
Ah, thanks for the quick reply Mike. You would have thought that they would bring out both updates at the same time. Rolling Eyes

Many thanks.

Roy.


You would think TomTom would do a lot of things correctly but it seems like the right hand doesn't know what the left hand is doing 99.9% of the time. Confused
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ferret79
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Joined: Jan 17, 2005
Posts: 187
Location: coventry

PostPosted: Wed Feb 18, 2009 3:25 pm    Post subject: Reply with quote

garcor wrote:
Shipwreck wrote:
Ah, thanks for the quick reply Mike. You would have thought that they would bring out both updates at the same time. Rolling Eyes

Many thanks.

Roy.


You would think TomTom would do a lot of things correctly but it seems like the right hand doesn't know what the left hand is doing 99.9% of the time. Confused
i find that this is a problem with tomtom...With garmin though which i also own it does what it says on the lid.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Thu Feb 19, 2009 4:08 pm    Post subject: Reply with quote

"Operate my Go" is now working for v8.301
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