Newsletter Video Links Issue

Gee-Pee · Posted: Sat Jan 03, 2009 10:34 pm Post subject:

Thank goodness I'm not alone then Denni's?
.....sorry!

At least the links in MikeB's Video thread work. So no worries. Wink

Graham
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Gee-Pee
Lifetime member PGPSW - time rapidly decreasing

MikeB · Posted: Sat Jan 03, 2009 11:16 pm Post subject:

I was actually referring to our first attempt at a video tutorial not our first attempt at a video. We have something like 35 videos that we have published, so we do have a bit of experience...

I have checked the links in the Newsletter and there is no reason that they should have failed. They are exactly the same as some of the previous videos with the exception of the video they are opening. This is not an issue of trying to open a direct video so QT or WMV is not an issue here. Do the other links work OK for you? It may be something to do with Constant Contact's statistics collection, or the possibility that we are embedding a URL as a parameter to the email link.

If the links in this post work for you then there is nothing wrong with the software configuration on your PC, but an incompatibility between Constant Contact and your email application.

The direct links are Click here for a quicktime movie, or click here for a Windows Media video.
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Mike Barrett

DennisN · Posted: Sun Jan 04, 2009 12:47 am Post subject:

All those links are perfectly fine, Mike, just as they are fine also in the actual thread. It's only the email links which go wrong, opening a pgpsw page within the email and not working the videos.

Not just my email configuration - I've heard privately from others who have the same problem. Have you done such a link in the newsletter before - I don't recall one.

My concern is that pgpsw have a top reputation and this offering does it no good with several people.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Gee-Pee · Posted: Sun Jan 04, 2009 10:21 am Post subject:

BOTH those forum links work fine for me, Mike - the QT one opens but does not run simply because I do not use it and it has been disabled, however if it were there, then the link would work fine.
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Gee-Pee
Lifetime member PGPSW - time rapidly decreasing

pushandpull · Posted: Sun Jan 04, 2009 11:50 am Post subject:

Just to add my two-pennorth.
I use Firefox Browser and Thunderbird email.
WMP link doesn't work - brings up the text page.
Don't use Quicktime and have no intention of doing so.
.
I also have I.E.7 and Outlook Express installed (only because there is one site I use that insists on using them and not Firefox).
Once again WMP link doesn't work but this time brings up a blank square place-holder instead of the screen.
.
It would therefore appear to be problems with the email side of things. This is the same whether using the original links or the direct links given in the above post which is even weirder!
.
WMP is set as the default viewer. No changes made to my system in months and WMP works perfectly with everything else.
.
Hope it gets sorted eventually as you guys are so good at everything else you do!

.....Ken (Heywood.U.K.)
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pushandpull · Posted: Sun Jan 04, 2009 12:06 pm Post subject:

Problem partially solved.
Just noticed that "Active X controls" were turned off in IE7.
Enabling them got WMP to work with both direct/indirect links.
.
Still can't get it to work with Firefox though.

.....Ken (Heywood. U.K.)
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