510 has fatal error

Shipwreck · Posted: Thu Oct 25, 2007 1:21 pm Post subject: 510 has fatal error

Hi all. I'm stumped by this one. When I turn on the 510 I'm warned:
Fatal Application Error: "AppStartUpSec.exe has performed an illegal operation etc"

Exception: 0xC000001C
Address: 800AE330

When the Navman is plugged into the computer it is not recognised because it has not fired up. So I cannot open it in Smart Desktop. I'm also warned by Microsoft ActiveSync that it has not setup a connection.

If it can't bee seen by the computer as it's not starting, how can I remove/repair the software? I have reset it many times with & without the card inserted, but I get the same failure at startup.

Any ideas would be very much appreciated.

Roy.

Gee-Pee · Posted: Thu Oct 25, 2007 8:32 pm Post subject: Re: 510 has fatal error

TheM · Frequent Visitor Joined: Mar 21, 2005 Posts: 277

Gee-Pee · Posted: Thu Oct 25, 2007 9:08 pm Post subject: Re: 510 has fatal error

Shipwreck · Posted: Fri Oct 26, 2007 3:13 pm Post subject: Thanks

Hi all, thanks to everyone for trying to help. It must be an act of God! When I put it away it was working perfectly. the only things I have loaded are the speed.... oops I mean safety camera database.

I have tried the reset button on top of the device. I get one of two messages. Fatal Aplication Error or it will try to load the software stopping at "US_fef3.dat" each time.

Any more thoughts or shall I use it as a door stop?

Roy

Shipwreck · Posted: Fri Oct 26, 2007 3:15 pm Post subject:

Sorry that should have read "US_fem3.dat"

Roy. Confused

Gee-Pee · Posted: Fri Oct 26, 2007 4:19 pm Post subject: Re: Thanks

Shipwreck · Posted: Fri Oct 26, 2007 4:58 pm Post subject:

Hi Gee-Pee, yep I have tried all three of the things you mentioned. It is still stalling at "US_fem3.dat" If I'm lucky enough to get it that far.

Getting desparate! Shocked

Gee-Pee · Posted: Fri Oct 26, 2007 5:52 pm Post subject:

Shipwreck · Posted: Fri Oct 26, 2007 5:55 pm Post subject:

Thanks Gee-Pee I guess that's going to be my last hope. Many thanks to everyone who gave their sugestions.

Roy.

TheM · Frequent Visitor Joined: Mar 21, 2005 Posts: 277

Shipwreck · Posted: Mon Oct 29, 2007 6:12 pm Post subject:

Hi TheM,
It tries to start in one of two ways. Ether:

Upon booting I get:

Fatal Application Error: "AppStartUpSec.exe has performed an illegal operation etc" & will not proceed any further.
or,
an "Application Startup Secondary box" (Backup/Restore Application Data)
which scroles through many files at it tries to load unil it gets to "US_Fem3.dat" & stops in it's tracks.

Regards,
Roy.

TheM · Frequent Visitor Joined: Mar 21, 2005 Posts: 277

You'll probably have to reinstall the software from CDs (you still have them, right?) but to do that you need it to connect to your PC.

Shipwreck · Posted: Tue Oct 30, 2007 2:24 pm Post subject:

Hi TheM Yes I have tried all of those. It will not be recognised by the computer until it boots up unfortunately............

HOLD THAT THOUGHT. Razz

I have just tried again to connect it to the computer. It is now connected. I have access to all of the folders. What do I do, or delete to completely remove the software & re-load it?

The SmartDesktop software however will not show any of the maps loaded. I think this may be because it has still not booted up fully.

I will leave the thing connected until someone can sugest where I go from here!

Roy

TheM · Frequent Visitor Joined: Mar 21, 2005 Posts: 277

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