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Paid by paypal but membership not active

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
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Darren
Frequent Visitor


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Tue Mar 06, 2007 10:52 pm    Post subject: Reply with quote

Your account shows no active subscription, if you paid £2 then this is only for one month's access and this would have expired 22 Jan this year?

If you believe there is an error, drop an email to subscriptions AT pocketgpsworld.com with your username, the email address you used when making payment and your transaction details i.e. date and Transaction ID we can trace it and advise.
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Darren Griffin
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 15125
Location: Bradford, West Yorkshire

PostPosted: Wed Mar 07, 2007 1:34 am    Post subject: Reply with quote

Roy,

Just replied to your support email but I think I have figured out your problem.

You have 2 accounts under different emails... bustermisty and wallaceandgromit. The former has the subscription, the latter doesn't.

Please log in using the bustermisty account. Once you have that sorted then post here to let us know as we will need to delete teh wallaceandgromit account as it is against forum rules to have more than one account.

Thanks

MaFt
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