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tomtom maps, how do you deactivate a map?

 
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gray52
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Joined: Jun 14, 2005
Posts: 77

PostPosted: Sun Dec 31, 2006 6:31 pm    Post subject: tomtom maps, how do you deactivate a map? Reply with quote

i have just bought a tomtom one v2 europe, and ive activated a map i also wish to use with the unit. the unit played up so i returned it to the supplier and they exchanged it, great.

i then put my other map in it and wanted the activation code, no problem will get it from the website www.ttcode.com, but it tells me the map is registered to the unit that was faulty. it does not give me an option to deactivate it, so how can i use my other map?
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lbendlin
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Location: Massachusetts, USA

PostPosted: Sun Dec 31, 2006 8:30 pm    Post subject: Reply with quote

you can use the same product key to activate on a second device after 7 days, and then every half year. There is no way to deactivate.
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gray52
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PostPosted: Sun Dec 31, 2006 9:45 pm    Post subject: Reply with quote

thanks, will wait 7days to see if i can reactivate the map.
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rbbane
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Joined: Aug 08, 2006
Posts: 42
Location: Sheffield

PostPosted: Wed Jan 10, 2007 7:36 am    Post subject: Activating map on different TT Reply with quote

Is this positively correct?
I am in a similar situation. I have recently downloaded and activated a new map on my TT500. But this unit has just been damaged and is in for repair. I would like to use the new map in my TT300, but it will not let me activate the map in the TT300.
Will be able to activate it in the TT300 after a week, as lbendlin suggests?
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software v1.5.7683.0, platform v21-115
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
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PostPosted: Wed Jan 10, 2007 1:19 pm    Post subject: Re: Activating map on different TT Reply with quote

rbbane wrote:

Will be able to activate it in the TT300 after a week, as lbendlin suggests?


Any reason to think otherwise?

Although doesn't this mean that when yours comes back from repair, you won't be able to re-activate it on that for another six months!

I know that a call to TomTom tech. support has been able to sort this out for other people though. (Presumably they can generate a new activation code for you, once they know the situation).
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rbbane
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Joined: Aug 08, 2006
Posts: 42
Location: Sheffield

PostPosted: Wed Jan 17, 2007 10:32 pm    Post subject: Reply with quote

Problem solved!
As you suggested Andy, I was able to reactivate the new map to my TT300 after 1 week had passed.
No, I will be ok when my TT500 is repaired as I have two (1GB/133) SD cards, one for each.
Thanks for you help.
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Tom Tom Go 500/300 (both) v7.903
Map(s) "UK and Rep. of Ireland" v850.2820

Satmap Active10 Plus
software v1.5.7683.0, platform v21-115
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