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Problems installing TTN5 software and Western Europe maps

 
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pauljcarr
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PostPosted: Mon Jan 02, 2006 5:02 pm    Post subject: Problems installing TTN5 software and Western Europe maps Reply with quote

APologies if this has been asked before but I am a complete newcomer (as will be very speedily clear!).

I have an O2 XDA Mini S (HTC Wizard) running WM5 and have bought Tomtom Navigator 5 Software and Zestern Europe maps on CD (totally legit, not eBay!). I also have a bluetooth GPS receiver which the XDA can see and works with a friend's setup.

The problem is that I cannot get as far as installing the software. When I insert the original install disk, it begins the process and then gives me an "Application error" box with options to Send Error Report or Dont Send. The same happens if I try to install maps from any of the disks that they're on.

Help please! I can't phone Global Positioning Systems until tomorrow when they reopen and would really love to get this up & unning today if at all possible.
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mikealder
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PostPosted: Mon Jan 02, 2006 5:39 pm    Post subject: Reply with quote

Paul, The version of TT on your CD will be 5,0 this is not compatable with WM2005, go to tomtom.com and download the latest version (5,21) then install this, it will put the application on to the PDA/ Phone, the maps can then be installed from CD one (UK) - select either GB Plus (full UK AND major roads of Europe, or GB which is smaller but only contains UK, don't forget to check the box for postcodes on the same screen or you won't be able to use them. Finally you will need the voices, adding onto the device, open the application CD find the ENGF voice file and copy the file to the PDA, run this file (on the PDA) this will install the Jane voice, select others as required. - Mike
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pauljcarr
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PostPosted: Mon Jan 02, 2006 6:29 pm    Post subject: Reply with quote

Mike,

Thanks for your prompt reply - I've made some progress but problems remain!!

I've now got the software on, from the downloaded update, but I can't get the maps on. As previously, I put CD1 in and it opens a wizard, asks me some simple questions and when I click yes on the PDA to proceed with the install, it throws up the application error as before.

The text from the error report is as follows:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="setup.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="Act3Uninstall.exe" SIZE="73728" CHECKSUM="0xF35829C8" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 09:53:08" UPTO_LINK_DATE="08/30/2003 09:53:08" />
<MATCHING_FILE NAME="closedbgout.exe" SIZE="24576" CHECKSUM="0xD8116F3E" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/17/1999 11:15:20" UPTO_LINK_DATE="12/17/1999 11:15:20" />
<MATCHING_FILE NAME="DSSetupUninstall.exe" SIZE="69632" CHECKSUM="0x4871063" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 09:42:50" UPTO_LINK_DATE="08/30/2003 09:42:50" />
<MATCHING_FILE NAME="enableirsocketutil.exe" SIZE="28672" CHECKSUM="0xFF1C59DF" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/04/2000 08:55:31" UPTO_LINK_DATE="08/04/2000 08:55:31" />
<MATCHING_FILE NAME="gwiseUninstall.exe" SIZE="73728" CHECKSUM="0x92949D88" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 09:50:35" UPTO_LINK_DATE="08/30/2003 09:50:35" />
<MATCHING_FILE NAME="LN5Uninstall.exe" SIZE="77824" CHECKSUM="0x892FE4D4" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/10/2003 20:35:11" UPTO_LINK_DATE="12/10/2003 20:35:11" />
<MATCHING_FILE NAME="LNotes4XUninstal.exe" SIZE="73728" CHECKSUM="0x159C7BF1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 10:05:48" UPTO_LINK_DATE="08/30/2003 10:05:48" />
<MATCHING_FILE NAME="OEUninstall.exe" SIZE="73728" CHECKSUM="0x6346933E" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 10:00:35" UPTO_LINK_DATE="08/30/2003 10:00:35" />
<MATCHING_FILE NAME="Org5Uninstal.exe" SIZE="73728" CHECKSUM="0x159C7BAF" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 10:10:42" UPTO_LINK_DATE="08/30/2003 10:10:42" />
<MATCHING_FILE NAME="Org6Uninstal.exe" SIZE="73728" CHECKSUM="0x159C7BAF" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 10:11:18" UPTO_LINK_DATE="08/30/2003 10:11:18" />
<MATCHING_FILE NAME="OutlookUninstall.exe" SIZE="73728" CHECKSUM="0x9212F813" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/02/2003 13:30:59" UPTO_LINK_DATE="12/02/2003 13:30:59" />
<MATCHING_FILE NAME="p2psetup.exe" SIZE="468152" CHECKSUM="0x442120B0" BIN_FILE_VERSION="1.26.0.10" BIN_PRODUCT_VERSION="1.26.0.10" PRODUCT_VERSION="1, 26, 0, 10" FILE_DESCRIPTION="P2P Networking" COMPANY_NAME="Joltid Ltd." PRODUCT_NAME="P2P Networking" FILE_VERSION="1, 26, 0, 10" ORIGINAL_FILENAME="P2P Networking.exe" INTERNAL_NAME="P2P Networking" LEGAL_COPYRIGHT="Copyright © 2001 - 2004 Joltid Ltd. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x75CC4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.26.0.10" UPTO_BIN_PRODUCT_VERSION="1.26.0.10" LINK_DATE="08/12/2004 11:32:52" UPTO_LINK_DATE="08/12/2004 11:32:52" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="setup.exe" SIZE="1798144" CHECKSUM="0x5F334E6" BIN_FILE_VERSION="4.6.2.0" BIN_PRODUCT_VERSION="4.6.2.0" PRODUCT_VERSION="4, 6, 2, 0" FILE_DESCRIPTION="TomTom Setup Application" COMPANY_NAME="TomTom B.V." PRODUCT_NAME="Setup Application" FILE_VERSION="4, 6, 2, 0" ORIGINAL_FILENAME="setup.EXE" INTERNAL_NAME="setup" LEGAL_COPYRIGHT="Copyright (C) 2001-2004 TomTom B.V. - The Netherlands - E.U." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.6.2.0" UPTO_BIN_PRODUCT_VERSION="4.6.2.0" LINK_DATE="04/13/2005 15:23:14" UPTO_LINK_DATE="04/13/2005 15:23:14" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="SIntf16.dll" SIZE="12305" CHECKSUM="0xCDA37E59" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="16-bit DLL" S16BIT_MODULE_NAME="DLL16" />
<MATCHING_FILE NAME="SIntf32.dll" SIZE="20020" CHECKSUM="0xE5E5A03D" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="05/27/2004 11:55:45" UPTO_LINK_DATE="05/27/2004 11:55:45" />
<MATCHING_FILE NAME="SIntfNT.dll" SIZE="24748" CHECKSUM="0x35295FB9" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="05/27/2004 11:55:46" UPTO_LINK_DATE="05/27/2004 11:55:46" />
<MATCHING_FILE NAME="Spl2Uninstall.exe" SIZE="73728" CHECKSUM="0xF35829C8" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 09:48:35" UPTO_LINK_DATE="08/30/2003 09:48:35" />
<MATCHING_FILE NAME="SyncAEUninstall.exe" SIZE="69632" CHECKSUM="0x77414B60" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 09:42:33" UPTO_LINK_DATE="08/30/2003 09:42:33" />
<MATCHING_FILE NAME="TMUninstall.exe" SIZE="69632" CHECKSUM="0x27B87EF6" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/30/2003 09:40:24" UPTO_LINK_DATE="08/30/2003 09:40:24" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Over to you again - any help very gratfully accepted.

Paul
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alix776
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PostPosted: Mon Jan 02, 2006 6:39 pm    Post subject: Reply with quote

try putting the map to the hard drive and then tranfer it the the storage card via a card reader as its much quicker than moving the map via activesync
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Robin2
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PostPosted: Mon Jan 02, 2006 6:41 pm    Post subject: Reply with quote

I can't begin to understand the meaning of your error message, but I noticed near the bottom a reference to English (United States). I wonder if there is any conflict installing that with Europe maps
Robin
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TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
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pauljcarr
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PostPosted: Mon Jan 02, 2006 7:11 pm    Post subject: Problem solved!! Reply with quote

Guys,

You're all stars, especially Alix. Copying the maps to hard drive and then to the device has got it working!

I'm now in the process of copying the other Western Europe maps to the hard drive and then will go for a drive with my GB map loaded. One thing I've noticed is that is that there is a certain scarcity (!) of detail for Northern Ireland but c'est la vie.

Now to get a larger miniSD card!!

Thanks again all,

Paul
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mikealder
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PostPosted: Mon Jan 02, 2006 9:29 pm    Post subject: Reply with quote

Paul,Glad to hear its working, one thing I omitted before was to create a folder called voices and if need be a folder called tomtom in the root of the SD card, then copy any voice files into it, you don't put anything in the tomtom folder by the way, the 5,21 installer should have created this folder though. The way I described earlier puts the files into the MyDocuments folder, the files will be data05.chk and data05.vif if you loaded the ENGF (Jane voice), just cut and paste them across, if you install any celeb voices or alternate ones from ray flanagans site these files go into the voices folder, there is another way to load TT onto WM2005 devices but I have found the method above the easiest - Mike
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pauljcarr
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PostPosted: Mon Jan 02, 2006 10:41 pm    Post subject: Reply with quote

Mike,

All perfect, many thanks again!

Paul
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iangus
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PostPosted: Tue Jan 03, 2006 6:30 pm    Post subject: Reply with quote

ive had this exact problem also - unfortunately ive also used the same method.... ie load tomtom 5.21 onto my kjam ppc. then i loaded the maps to hd from cd1 and transferred to the sd storage card in the ppc. when i start the tomtom application i get "no maps found!" -most frustrating, i would be delighted to know what on earth i am doing wrong!
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pauljcarr
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PostPosted: Tue Jan 03, 2006 10:43 pm    Post subject: Reply with quote

Iangus,

Are the maps on the storage card in their folder, e.g. gb-maps? That works for me.

What I did was go through the add maps process from the TTN5 CDs and place each one into a folder, then just drag & drop the folders onto the storage card.

Best of luck,

Paul
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mikealder
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PostPosted: Tue Jan 03, 2006 10:49 pm    Post subject: Reply with quote

Iangus, try reseting the phone, find the reset hole and give it a prod with the stylus, this often cures the missing SD card, or files/ folders stored on it. Assuming you have the files on the card they won't be affected by this in any way - Mike
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iangus
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PostPosted: Tue Jan 03, 2006 11:13 pm    Post subject: Reply with quote

thanks both of you above..... im NEARLY there - i now have the prog running. now i just need to install a voice from cd6 but unfort i get an error when i try to install any voice. any clues?
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mikealder
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PostPosted: Tue Jan 03, 2006 11:22 pm    Post subject: Reply with quote

Ian, the voices should be on the application CD, the posts above should detail what to do with the file, if you want Jane voice go to the voices folder, select the engf.cab file and paste it to the SD card (do not try to open it on the PC), put the SD card back into the phone then select the file in file explorer on the Phone/ PDA, this will run the file installer and create the voice files you need, the other info above about voices folder etc is up to you - Mike
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iangus
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PostPosted: Tue Jan 03, 2006 11:49 pm    Post subject: Reply with quote

bloody hell sing hosanahs!!!!! i am now fully working after months of getting the upgrade - ace! many many thanks for your advice (and very quick it was too). thanks again
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