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r00k1e Occasional Visitor
Joined: Nov 26, 2005 Posts: 22
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Posted: Thu Jun 21, 2007 9:40 pm Post subject: product code |
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how can i find my product code i have a 910 and don't remeber getting a card with any numbers on like i did with my 300 |
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tanda Lifetime Member
Joined: Aug 21, 2005 Posts: 617 Location: Gloucester UK
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Posted: Fri Jun 22, 2007 2:07 pm Post subject: |
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On the TomTom site, they say,
In TomTom HOME, select Explore from the Options menu, then double-click on the downloadable map.
On the 'productcode card' in your TomTom box;
In your CD jewel case, behind your CD;
In your CD box, behind CD 2;
On your My Account - My Products page. _________________ Audi A3 Sline sat nav |
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moisty Occasional Visitor
Joined: Mar 30, 2006 Posts: 2
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Posted: Sun Jun 24, 2007 5:15 pm Post subject: |
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Well the 'clicking on the map in tomtom home' thing doesn't work for me. The product code line they show on the picture on their site just doesn't exist. And there is no 'my account - my product' page on their site. I put my product code card in a safe place and haven't found it since...!
Am I stuffed, or can it be retrieved from tomtom customer service?
I have an old version one by the way! |
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46jimbo Regular Visitor
Joined: Apr 24, 2005 Posts: 185
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Posted: Sun Jun 24, 2007 6:20 pm Post subject: |
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The good news is that you will probably never need the product code anyway.
(Why does TomTom insist on calling it the 'product' code, a quite vague term, when it is actually the 'map' code?) |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Sun Jun 24, 2007 6:48 pm Post subject: |
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moisty wrote: | Well the 'clicking on the map in tomtom home' thing doesn't work for me. |
In Home, the product code is only revealed if it is visible in the centre window pane (i.e. the "My computer" section). You can either double click on the name, or just hover your mouse over it and it appears in a pop-up "tooltip".
I don't know if it will appear in that pane if you've backed up via Home or only if it was a downloaded map, which of course yours wasn't.
It DOESN'T show up if you try it in the right-hand "My TomTom xxx" pane.
Jimbo, it's a TomTom product, and it's not a device, so "product code" it is... |
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moisty Occasional Visitor
Joined: Mar 30, 2006 Posts: 2
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Posted: Sun Jun 24, 2007 6:58 pm Post subject: |
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Well it is visible in the centre section, but the product code line is totally missing!
If I don't need it, I shall stop panicking! ;) |
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